{"id":459,"date":"2026-03-27T11:21:06","date_gmt":"2026-03-27T16:21:06","guid":{"rendered":"https:\/\/www.disandina.com\/site2026\/?page_id=459"},"modified":"2026-05-19T14:30:46","modified_gmt":"2026-05-19T19:30:46","slug":"garantias-y-posventa","status":"publish","type":"page","link":"https:\/\/www.disandina.com\/site2026\/garantias-y-posventa\/","title":{"rendered":"Garant\u00edas y Posventa"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 style=\"text-align: center;\"><strong><span data-contrast=\"auto\">POL&Iacute;TICA GEN&Eacute;RICA DE GARANT&Iacute;AS &ndash; DISANDINA S.A.S.<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/h2>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">MARCO LEGAL Y ALCANCE<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Esta pol&iacute;tica se rige por el Estatuto del Consumidor de Colombia (Ley 1480 de 2011) y sus decretos reglamentarios. DISANDINA S.A.S., como importador y distribuidor oficial, garantiza la calidad, idoneidad, seguridad y el buen estado de funcionamiento de todos los productos de nuestro ecosistema de marcas globales dentro de los t&eacute;rminos y condiciones espec&iacute;ficos de cada fabricante.&nbsp;Para conocer los t&eacute;rminos y condiciones de las garant&iacute;as de cada uno nuestras marcas clic&nbsp;<\/span><strong><a href=\"https:\/\/www.disandina.com\/site2026\/garantias-y-posventa\/#consulta-marcas\"><span data-contrast=\"auto\">aqu&iacute;.<\/span><\/a><\/strong><span data-contrast=\"auto\">&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">TR&Aacute;MITE DE LA GARANT&Iacute;A SEG&Uacute;N EL CANAL DE COMPRA<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Para agilizar el proceso de reclamaci&oacute;n de garant&iacute;a, el cliente deber&aacute; identificar el canal a trav&eacute;s del cual adquiri&oacute; el producto:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">A) Compras Realizadas en la Red de Tiendas Propias o Portales Web Propios de DISANDINA S.A.S.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Si el producto fue adquirido en una de nuestras tiendas f&iacute;sicas directas o en nuestros portales web oficiales&nbsp;(<\/span><a href=\"https:\/\/www.tiendadoppler.com.co\/\"><span data-contrast=\"none\">https:\/\/www.tiendadoppler.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/www.tiendabici.com.co\/\"><span data-contrast=\"none\">https:\/\/www.tiendabici.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/giant-bicycles.com.co\/\"><span data-contrast=\"none\">https:\/\/giant-bicycles.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/liv-cycling.com.co\/\"><span data-contrast=\"none\">https:\/\/liv-cycling.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/brooksrunningcolombia.com.co\/\"><span data-contrast=\"none\">https:\/\/brooksrunningcolombia.com.co\/<\/span><\/a><span data-contrast=\"auto\">)&nbsp;el tr&aacute;mite de garant&iacute;a ser&aacute; atendido&nbsp;<\/span><strong><span data-contrast=\"auto\">directamente por DISANDINA S.A.S.<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Para iniciar el proceso, el cliente debe ponerse en contacto con nuestra &aacute;rea de Servicio al Cliente a trav&eacute;s de cualquiera de los siguientes canales:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong><span data-contrast=\"auto\">Tel&eacute;fono:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;(+574 4442404 &ndash; Extensiones 426 y 428).<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Whatsapp:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;3126115465<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Horario de Atenci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;lunes&nbsp;a viernes de 8:00 a.m. a 5:00 p.m.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Correo Electr&oacute;nico:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;<\/span><strong><span data-contrast=\"auto\">tiendavirtual@disandina.com<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Sitios Web:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;En los formularios de &lsquo;Contacto&rsquo; de nuestros portales oficiales.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Portal de Garant&iacute;as (Ticket):<\/span><\/strong><span data-contrast=\"auto\">&nbsp;El cliente puede registrar su caso directamente y hacer seguimiento en tiempo real en:&nbsp;<\/span><a href=\"https:\/\/servicioalcliente.disandina.com\/support\/login\"><strong><span data-contrast=\"none\">https:\/\/servicioalcliente.disandina.com\/support\/login<\/span><\/strong><\/a><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp; &nbsp; &nbsp;&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">Requisitos para la Reclamaci&oacute;n:<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span data-contrast=\"auto\">Informar detalladamente sobre el defecto o falla del producto, con 3 fotos y video no superior a 30 segundos.&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">De acuerdo con el art&iacute;culo 27 de la Ley 1480 de 2011,&nbsp;<\/span><strong><span data-contrast=\"auto\">NO es obligatorio presentar la factura de compra<\/span><\/strong><span data-contrast=\"auto\">&nbsp;para hacer efectiva la garant&iacute;a; sin embargo, se recomienda proporcionar cualquier dato que facilite la validaci&oacute;n de la compra (ej. fecha, n&uacute;mero de pedido, correo de registro).<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El producto debe ser entregado o enviado para su evaluaci&oacute;n t&eacute;cnica, en las condiciones de limpieza e higiene adecuadas.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">B) Compras Realizadas en la Red de Distribuci&oacute;n (Almacenes Aliados \/ Distribuidores Autorizados)<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Si el producto fue adquirido en un almac&eacute;n aliado, tienda distribuidora o tercero que hace parte de nuestra red de distribuci&oacute;n autorizada, el tr&aacute;mite de garant&iacute;a&nbsp;<\/span><strong><span data-contrast=\"auto\">deber&aacute; ser gestionado directamente con dicho establecimiento aliado<\/span><\/strong><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">El distribuidor autorizado ser&aacute; el primer punto de contacto y el responsable de recibir el producto y tramitar la garant&iacute;a ante DISANDINA S.A.S., siguiendo los procedimientos establecidos para la red de distribuci&oacute;n.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">PROCEDIMIENTO Y TIEMPOS DE RESPUESTA (LEY 1480 DE 2011)<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Una vez que DISANDINA S.A.S. (para compras directas) o el Distribuidor Autorizado recibe el producto y la solicitud de garant&iacute;a, se iniciar&aacute; el proceso de evaluaci&oacute;n t&eacute;cnica por parte de nuestro equipo de expertos o del fabricante.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">Tiempos Legales:<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong><span data-contrast=\"auto\">Respuesta al Caso:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;DISANDINA S.A.S. dispone de un t&eacute;rmino de&nbsp;<\/span><strong><span data-contrast=\"auto\">quince (15) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">, contados a partir del d&iacute;a siguiente a la recepci&oacute;n del producto, para emitir una respuesta formal aceptando o rechazando la garant&iacute;a, con los motivos claros expuestos. Esta respuesta ser&aacute; notificada directamente al correo electr&oacute;nico registrado y confirmada telef&oacute;nicamente por nuestros asesores.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Reparaci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;En caso de que la garant&iacute;a sea aceptada y proceda la reparaci&oacute;n, DISANDINA S.A.S. cuenta con un t&eacute;rmino de&nbsp;<\/span><strong><span data-contrast=\"auto\">treinta (30) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">&nbsp;para realizarla y devolver el producto en &oacute;ptimas condiciones.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Reposici&oacute;n o Devoluci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;Si la reparaci&oacute;n no es posible o si, tras la reparaci&oacute;n, el defecto persiste, el cliente podr&aacute; optar por la reposici&oacute;n del producto (para la cual DISANDINA tiene&nbsp;<\/span><strong><span data-contrast=\"auto\">diez (10) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">) o la devoluci&oacute;n del dinero.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">&nbsp;<\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">EXCLUSIONES DE LA GARANT&Iacute;A<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">La garant&iacute;a no ser&aacute; efectiva en los siguientes casos, conforme al art&iacute;culo 16 de la Ley 1480 de 2011:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span data-contrast=\"auto\">Fuerza mayor o caso fortuito.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El hecho de un tercero.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Uso indebido del producto por parte del consumidor.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El consumidor no atendi&oacute; las instrucciones de instalaci&oacute;n, uso o mantenimiento indicadas en el manual del producto y en la garant&iacute;a.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Da&ntilde;os causados por accidentes, golpes, ca&iacute;das, exposici&oacute;n a elementos extremos o desgaste natural por el uso.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Modificaciones o reparaciones no autorizadas por DISANDINA S.A.S. o el fabricante.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-49210a41a7a809d89598e1856174711c\" style=\"text-align: justify;\">Gu&iacute;as por defectos de producci&oacute;n<\/h4>\n<ul class=\"wp-block-list\">\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/guia-basica-defectos-oakley-3-ambos-portales.pdf\">Gu&iacute;a b&aacute;sica de defectos Oakley<\/a><\/li>\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/defectos-de-produccion-vs-no-garantias-ambos-portales-oakley.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Defectos de producci&oacute;n vs no garant&iacute;a<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"consulta-marcas\">Consulta por marca<\/h2>\n\n\n\n<div class=\"wp-block-columns logo-tienda-personalizado is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-de-santeco-ambos-portales.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-4-2.png\" alt=\"\" class=\"wp-image-412\" style=\"width:114px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/04\/politica-de-garantias-brooks-ambos-portales-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-7-1.png\" alt=\"\" class=\"wp-image-352\" style=\"width:111px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"http:\/\/localhost\/Disandinasitioweb\/wp-content\/uploads\/2026\/03\/politica-de-garantia-exustar-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-26.png\" alt=\"\" class=\"wp-image-333\" style=\"aspect-ratio:0.9975709396047256;width:112px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/04\/politica-de-garantia-prologo-tienda-bici-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-27.png\" alt=\"\" class=\"wp-image-335\" style=\"width:110px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-oakley-ambos-portales-oakley1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-5.png\" alt=\"\" class=\"wp-image-293\" style=\"aspect-ratio:0.9975709396047256;width:105px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-stance-ambos-portales.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-9.png\" alt=\"\" class=\"wp-image-301\" style=\"width:107px;height:auto\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns logo-tienda-personalizado is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-maxxis-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-16.png\" alt=\"\" class=\"wp-image-313\" style=\"aspect-ratio:0.9975706713780919;width:108px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-magicshine-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-28.png\" alt=\"\" class=\"wp-image-337\" style=\"width:109px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-cadex-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-19.png\" alt=\"\" class=\"wp-image-319\" style=\"aspect-ratio:0.9975289868846227;width:114px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-14.png\" alt=\"\" class=\"wp-image-309\" style=\"width:111px;height:auto\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-23.png\" alt=\"\" class=\"wp-image-327\" style=\"width:108px;height:auto\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-topeak-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-20.png\" alt=\"\" class=\"wp-image-321\" style=\"aspect-ratio:0.9975289868846227;width:109px;height:auto\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns logo-tienda-personalizado is-layout-flex 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href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-yakima-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-21.png\" alt=\"\" class=\"wp-image-323\" style=\"aspect-ratio:0.9975289868846227;width:105px;height:auto\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>POL&Iacute;TICA GEN&Eacute;RICA DE GARANT&Iacute;AS &ndash; DISANDINA S.A.S.&nbsp; MARCO LEGAL Y ALCANCE Esta pol&iacute;tica se rige por el Estatuto del Consumidor 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