{"id":459,"date":"2026-03-27T11:21:06","date_gmt":"2026-03-27T16:21:06","guid":{"rendered":"https:\/\/www.disandina.com\/site2026\/?page_id=459"},"modified":"2026-08-19T10:15:02","modified_gmt":"2026-08-19T15:15:02","slug":"garantias-y-posventa","status":"publish","type":"page","link":"https:\/\/www.disandina.com\/site2026\/garantias-y-posventa\/","title":{"rendered":"Garant\u00edas y Posventa"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 style=\"text-align: center;\"><strong><span data-contrast=\"auto\">POL&Iacute;TICA GEN&Eacute;RICA DE GARANT&Iacute;AS &ndash; DISANDINA S.A.S.<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/h2>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">MARCO LEGAL Y ALCANCE<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Esta pol&iacute;tica se rige por el Estatuto del Consumidor de Colombia (Ley 1480 de 2011) y sus decretos reglamentarios. DISANDINA S.A.S., como importador y distribuidor oficial, garantiza la calidad, idoneidad, seguridad y el buen estado de funcionamiento de todos los productos de nuestro ecosistema de marcas globales dentro de los t&eacute;rminos y condiciones espec&iacute;ficos de cada fabricante.&nbsp;Para conocer los t&eacute;rminos y condiciones de las garant&iacute;as de cada uno nuestras marcas clic&nbsp;<\/span><strong><a href=\"https:\/\/www.disandina.com\/site2026\/garantias-y-posventa\/#consulta-marcas\"><span data-contrast=\"auto\">aqu&iacute;.<\/span><\/a><\/strong><span data-contrast=\"auto\">&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">TR&Aacute;MITE DE LA GARANT&Iacute;A SEG&Uacute;N EL CANAL DE COMPRA<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Para agilizar el proceso de reclamaci&oacute;n de garant&iacute;a, el cliente deber&aacute; identificar el canal a trav&eacute;s del cual adquiri&oacute; el producto:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">A) Compras Realizadas en la Red de Tiendas Propias o Portales Web Propios de DISANDINA S.A.S.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Si el producto fue adquirido en una de nuestras tiendas f&iacute;sicas directas o en nuestros portales web oficiales&nbsp;(<\/span><a href=\"https:\/\/www.tiendadoppler.com.co\/\"><span data-contrast=\"none\">https:\/\/www.tiendadoppler.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/www.tiendabici.com.co\/\"><span data-contrast=\"none\">https:\/\/www.tiendabici.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/giant-bicycles.com.co\/\"><span data-contrast=\"none\">https:\/\/giant-bicycles.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/liv-cycling.com.co\/\"><span data-contrast=\"none\">https:\/\/liv-cycling.com.co\/<\/span><\/a><span data-contrast=\"auto\">&nbsp;&ndash;&nbsp;<\/span><a href=\"https:\/\/brooksrunningcolombia.com.co\/\"><span data-contrast=\"none\">https:\/\/brooksrunningcolombia.com.co\/<\/span><\/a><span data-contrast=\"auto\">)&nbsp;el tr&aacute;mite de garant&iacute;a ser&aacute; atendido&nbsp;<\/span><strong><span data-contrast=\"auto\">directamente por DISANDINA S.A.S.<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Para iniciar el proceso, el cliente debe ponerse en contacto con nuestra &aacute;rea de Servicio al Cliente a trav&eacute;s de cualquiera de los siguientes canales:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong><span data-contrast=\"auto\">Tel&eacute;fono:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;(+574 4442404 &ndash; Extensiones 426 y 428).<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Whatsapp:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;3126115465<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Horario de Atenci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;lunes&nbsp;a viernes de 8:00 a.m. a 5:00 p.m.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Correo Electr&oacute;nico:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;<\/span><strong><span data-contrast=\"auto\">tiendavirtual@disandina.com<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Sitios Web:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;En los formularios de &lsquo;Contacto&rsquo; de nuestros portales oficiales.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Portal de Garant&iacute;as (Ticket):<\/span><\/strong><span data-contrast=\"auto\">&nbsp;El cliente puede registrar su caso directamente y hacer seguimiento en tiempo real en:&nbsp;<\/span><a href=\"https:\/\/servicioalcliente.disandina.com\/support\/login\"><strong><span data-contrast=\"none\">https:\/\/servicioalcliente.disandina.com\/support\/login<\/span><\/strong><\/a><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp; &nbsp; &nbsp;&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">Requisitos para la Reclamaci&oacute;n:<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span data-contrast=\"auto\">Informar detalladamente sobre el defecto o falla del producto, con 3 fotos y video no superior a 30 segundos.&nbsp;<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">De acuerdo con el art&iacute;culo 27 de la Ley 1480 de 2011,&nbsp;<\/span><strong><span data-contrast=\"auto\">NO es obligatorio presentar la factura de compra<\/span><\/strong><span data-contrast=\"auto\">&nbsp;para hacer efectiva la garant&iacute;a; sin embargo, se recomienda proporcionar cualquier dato que facilite la validaci&oacute;n de la compra (ej. fecha, n&uacute;mero de pedido, correo de registro).<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El producto debe ser entregado o enviado para su evaluaci&oacute;n t&eacute;cnica, en las condiciones de limpieza e higiene adecuadas.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">B) Compras Realizadas en la Red de Distribuci&oacute;n (Almacenes Aliados \/ Distribuidores Autorizados)<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Si el producto fue adquirido en un almac&eacute;n aliado, tienda distribuidora o tercero que hace parte de nuestra red de distribuci&oacute;n autorizada, el tr&aacute;mite de garant&iacute;a&nbsp;<\/span><strong><span data-contrast=\"auto\">deber&aacute; ser gestionado directamente con dicho establecimiento aliado<\/span><\/strong><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">El distribuidor autorizado ser&aacute; el primer punto de contacto y el responsable de recibir el producto y tramitar la garant&iacute;a ante DISANDINA S.A.S., siguiendo los procedimientos establecidos para la red de distribuci&oacute;n.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">PROCEDIMIENTO Y TIEMPOS DE RESPUESTA (LEY 1480 DE 2011)<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Una vez que DISANDINA S.A.S. (para compras directas) o el Distribuidor Autorizado recibe el producto y la solicitud de garant&iacute;a, se iniciar&aacute; el proceso de evaluaci&oacute;n t&eacute;cnica por parte de nuestro equipo de expertos o del fabricante.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">Tiempos Legales:<\/span><\/strong><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong><span data-contrast=\"auto\">Respuesta al Caso:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;DISANDINA S.A.S. dispone de un t&eacute;rmino de&nbsp;<\/span><strong><span data-contrast=\"auto\">quince (15) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">, contados a partir del d&iacute;a siguiente a la recepci&oacute;n del producto, para emitir una respuesta formal aceptando o rechazando la garant&iacute;a, con los motivos claros expuestos. Esta respuesta ser&aacute; notificada directamente al correo electr&oacute;nico registrado y confirmada telef&oacute;nicamente por nuestros asesores.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Reparaci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;En caso de que la garant&iacute;a sea aceptada y proceda la reparaci&oacute;n, DISANDINA S.A.S. cuenta con un t&eacute;rmino de&nbsp;<\/span><strong><span data-contrast=\"auto\">treinta (30) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">&nbsp;para realizarla y devolver el producto en &oacute;ptimas condiciones.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><strong><span data-contrast=\"auto\">Reposici&oacute;n o Devoluci&oacute;n:<\/span><\/strong><span data-contrast=\"auto\">&nbsp;Si la reparaci&oacute;n no es posible o si, tras la reparaci&oacute;n, el defecto persiste, el cliente podr&aacute; optar por la reposici&oacute;n del producto (para la cual DISANDINA tiene&nbsp;<\/span><strong><span data-contrast=\"auto\">diez (10) d&iacute;as h&aacute;biles<\/span><\/strong><span data-contrast=\"auto\">) o la devoluci&oacute;n del dinero.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">&nbsp;<\/p>\n<p style=\"text-align: justify;\"><strong><span data-contrast=\"auto\">EXCLUSIONES DE LA GARANT&Iacute;A<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">La garant&iacute;a no ser&aacute; efectiva en los siguientes casos, conforme al art&iacute;culo 16 de la Ley 1480 de 2011:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span data-contrast=\"auto\">Fuerza mayor o caso fortuito.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El hecho de un tercero.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Uso indebido del producto por parte del consumidor.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">El consumidor no atendi&oacute; las instrucciones de instalaci&oacute;n, uso o mantenimiento indicadas en el manual del producto y en la garant&iacute;a.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Da&ntilde;os causados por accidentes, golpes, ca&iacute;das, exposici&oacute;n a elementos extremos o desgaste natural por el uso.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Modificaciones o reparaciones no autorizadas por DISANDINA S.A.S. o el fabricante.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">&nbsp;<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-49210a41a7a809d89598e1856174711c\" style=\"text-align: justify;\">Gu&iacute;as por defectos de producci&oacute;n<\/h4>\n<ul class=\"wp-block-list\">\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/guia-basica-defectos-oakley-3-ambos-portales.pdf\">Gu&iacute;a b&aacute;sica de defectos Oakley<\/a><\/li>\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/defectos-de-produccion-vs-no-garantias-ambos-portales-oakley.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Defectos de producci&oacute;n vs no garant&iacute;a<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"consulta-marcas\" class=\"wp-block-heading\">Consulta por marca<\/h2>\n\n\n\n<div class=\"wp-block-columns logo-tienda-personalizado is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-de-santeco-ambos-portales-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-santeco.webp\" alt=\"\" class=\"wp-image-990\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-santeco.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-santeco-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-santeco-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-default\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/04\/politica-de-garantias-brooks-ambos-portales-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"401\" data-id=\"987\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-brooks.webp\" alt=\"Brooks\" class=\"wp-image-987\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-brooks.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-brooks-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-brooks-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/04\/politica-de-garantia-exustar-tienda-bici-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-exustar.webp\" alt=\"Exustar\" class=\"wp-image-969\" style=\"aspect-ratio:0.9975709396047256\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-exustar.webp 400w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-exustar-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-exustar-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/04\/politica-de-garantia-prologo-tienda-bici-1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-prologo.webp\" alt=\"Prologo\" class=\"wp-image-968\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-prologo.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-prologo-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-prologo-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-oakley-ambos-portales-oakley1.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-oakley.webp\" alt=\"Oakley\" class=\"wp-image-989\" style=\"aspect-ratio:0.9975709396047256\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-oakley.webp 400w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-oakley-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-oakley-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:16.67%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-stance-ambos-portales.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-stance.webp\" alt=\"Stance\" class=\"wp-image-984\" style=\"aspect-ratio:0.9975709396047256\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-stance.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-stance-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-stance-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns logo-tienda-personalizado is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-maxxis-tienda-bici.pdf\" target=\"_blank\" rel=\" 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src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-abus.webp\" alt=\"Abus\" class=\"wp-image-971\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-abus.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-abus-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-abus-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-alpinestars-doppler.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-alpinestars.webp\" alt=\"Alpinestars\" class=\"wp-image-992\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-alpinestars.webp 401w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-alpinestars-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/logo-alpinestars-150x150.webp 150w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/politica-de-garantia-yakima-tienda-bici.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"401\" src=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-yakima.webp\" alt=\"Yakima\" class=\"wp-image-974\" style=\"aspect-ratio:0.9975289868846227\" srcset=\"https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-yakima.webp 400w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-yakima-300x300.webp 300w, https:\/\/www.disandina.com\/site2026\/wp-content\/uploads\/2026\/03\/Logo-yakima-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>POL&Iacute;TICA GEN&Eacute;RICA DE GARANT&Iacute;AS &ndash; DISANDINA S.A.S.&nbsp; MARCO LEGAL Y ALCANCE Esta pol&iacute;tica se rige por el Estatuto del Consumidor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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